{"id":453,"date":"2026-05-04T08:55:03","date_gmt":"2026-05-04T06:55:03","guid":{"rendered":"https:\/\/callerscaddy.de\/?p=453"},"modified":"2026-05-04T08:59:27","modified_gmt":"2026-05-04T06:59:27","slug":"crash-report","status":"publish","type":"post","link":"https:\/\/callerscaddy.de\/en\/crash-report\/","title":{"rendered":"Crash Report"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Crashes should of course not happen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The goal is clear: Caller&#039;s Caddy should run reliably on stage, especially in situations where a caller doesn&#039;t want to spend time searching, testing, or restarting. Music must play, and lyrics should be visible. <a href=\"https:\/\/callerscaddy.de\/en\/plan-your-club-night-with-one-click\/\">Playlists should work<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nevertheless, no software is perfect. Even rare errors can occur. The important question then becomes:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can anything be learned from the crash?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#039;s exactly what the new Crash Report in Callers Caddy is for.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What does the new crash report reveal?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The crash report is a new background safety feature.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If Callers Caddy crashes due to an unexpected error, this error is automatically logged. This means: <a href=\"https:\/\/callerscaddy.de\/en\/tutorials\/\">Caller&#039;s Caddy writes important information<\/a> into a file.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This file is called, for example:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>crash_20260504_153012.log<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The name therefore includes the date and time of the crash. This makes it easy to see later when the problem occurred.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The file is saved directly in the app directory.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What information is stored?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The crash report doesn&#039;t simply state: &quot;There was a mistake.&quot;\u201e<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">He gathers important clues that can help in troubleshooting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The minutes include, among other things:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Time of crash<\/strong><br>This makes it clear when the mistake occurred.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Current song<\/strong><br>This way I can check if the error might be related to a specific song.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Current location<\/strong><br>The chosen location can also be important, for example if certain settings or histories are used there.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Technical error message<\/strong><br>The complete stack trace shows where in the program the error originated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The last 25 user actions<\/strong><br>Caller&#039;s caddy remembers the last steps before the crash. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Song loaded from list<\/li>\n\n\n\n<li>Song loaded from playlist<\/li>\n\n\n\n<li>Play started<\/li>\n\n\n\n<li>Location changed<\/li>\n\n\n\n<li>Planner confirmed<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This is particularly valuable because errors often arise not from a single action, but from the sequence of several steps.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why is this important?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the past, a crash was often difficult to understand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The user might still have known approximately:<br>\u201e&quot;I just loaded a song and then pressed play.&quot;\u201c<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But that&#039;s not always enough for troubleshooting. Software needs precise traces.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The new crash report provides precisely these clues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">He not only shows, <strong>that<\/strong> something happened. He also shows, <strong>wo<\/strong> it happened and <strong>what was done shortly before<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This allows me to examine the affected section of the code more precisely. Ideally, I&#039;ll find the cause and be able to make Callers Caddy crash-proof at that point.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What happens on the next start?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A notification appears when Callers Caddy is restarted after a crash.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There, the user can view the log directly. The button <strong>\u201eShow log\u201c<\/strong> opens the file in a text editor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The next step is then simple:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please send me this crash file via email.<\/strong> an:<br>David (at) CallersCaddy . de <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By doing this, you&#039;re not just helping yourself. You&#039;re also helping all other users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because if I find and fix the error, <a href=\"https:\/\/callerscaddy.de\/en\/callers-caddy-fakten\/\">Caller&#039;s Caddy will be more stable for everyone<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A crash is used for improvement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Of course I wish, <a href=\"https:\/\/callerscaddy.de\/en\/installing-callers-caddy-updates\/\">that Caller&#039;s Caddy doesn&#039;t crash at all<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But if it does happen, the crash shouldn&#039;t simply be a lost cause.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is meant to be a clue.<br>One clue.<br>A concrete starting point for the next improvement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#039;s exactly what the new crash report does.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">He turns an annoying moment into an opportunity, <a href=\"https:\/\/callerscaddy.de\/en\/download\/\">To further improve Callers Caddy<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because every reported crash file can help make the program more robust.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>This way, a single reported crash results in greater stability for all callers.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Crashes should, of course, be avoided. The goal is clear: Caller&#039;s Caddy should run stably on stage, especially in situations where a caller doesn&#039;t want to spend time searching, testing, or restarting. Music must play. Lyrics should be visible. Playlists should work. Nevertheless, no software is perfect. Even rare errors can occur. The important question then becomes: \u2026 <a title=\"Crash Report\" class=\"read-more\" href=\"https:\/\/callerscaddy.de\/en\/crash-report\/\" aria-label=\"Read more about Crash Report\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":454,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-funktionen"],"_links":{"self":[{"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/posts\/453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/comments?post=453"}],"version-history":[{"count":3,"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/posts\/453\/revisions"}],"predecessor-version":[{"id":457,"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/posts\/453\/revisions\/457"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/media\/454"}],"wp:attachment":[{"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/media?parent=453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/categories?post=453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/callerscaddy.de\/en\/wp-json\/wp\/v2\/tags?post=453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}